ATGPOS offers a variety of training and we are dedicated to getting your new system up and running as quickly as possible. We find that the best method is to give the manager a detailed training and then have them pass down the information to the rest of their staff. We also do staff trainings as well as remote training provided directly from the software provider. This is done through an internet connection and remote log-in with a software specialist.
Did something of yours break and need replacing? We at ATGPOS have access to every imaginable type restaurant and retail technology equipment. Whether it be software, barcode scanners, printers, cash drawers or hand-held order modules, we can get it for you. Every common point-of-sale item is usually in stock, and anything else can be special ordered. Though we specialize in full-service installations, we are more than happy to supply the do-it-yourselfer with all the equipment they need.
When we do an installation, our customers get the most customized treatment possible. We design the menu exactly to their specifications and we will revise it at their request until it’s perfect. Commonly, we will ask you to hold on to a day’s worth of tickets and we’ll use those tickets to design your digital menu. With our expertise, we can design your menu to function exactly the way your staff takes down your customer’s orders, which facilitates entry into the POS terminal.
We offer A fully integrated security system that offers complete control over staff & inventory. Unlike regular systems, an Integrated Security Systems monitor Cash Register/POS systems and archives the data for future use. Using text-overlay technology, these systems allow the user to ensure that all transactions are valid and provide evidence in the event of theft or fraud.
Common examples of theft or fraud related to Cash Register/POS systems are:

  • Short Rings: Goods are charged out at a much lower price than the correct one.

  • Sweetheart Deals: Similar to Short Rings but far lower quantities than actual, of one or more
  • types of products are rung in.

  • Sub. Scanning: Scanning a tag of much lower value than the actual goods being sold.

  • Short Changing: Providing less change than is correct.

  • Voids: Voiding a sale after the customer has left.

  • Returns/Refunds: Refunding cash on a non-existent return.

  • Cancels: A transaction that is partially rung and if the customer does not ask for a receipt, the
  • transaction is cancelled after the customer has left.

    • For Convenience Stores, Retail Stores, Restaurants / Bar, Gas Stations

  • lower inventory and cash shrinkage

  • ensure a safer environment for employees

  • enhance loss prevention

  • provide powerful search features to facilitate business management

    • For ATMs

  • provide visual evidence for law enforcement

  • ensure a safer environment for transaction

  • enhance loss prevention

  • provide powerful search features to review crucial events

    • For Access Control, Parking lots, Tool Booths

  • help parking management reduce toll shrinkage

  • ensure access security

  • facilitate integration with license plate recognition systems

  • provide powerful search features to expedite dispute settlement

    • Key Features

  • Ethernet version: up to 16 POS or Cash Registers

  • POS Video Text Overlay: display / hide transaction text messages on screen and on video files.

  • Quick Search single video search and playback with transaction data. Search criteria: keyword in the receipt, transaction event (start/stop/void), or start time.

  • Advanced Search access to Advanced Log Browser to search for all the transaction lists within a specific time frame based on pre-defined transaction criteria.

  • POS Field Filter:use pre-defined transaction criteria to search in a field filter displaying the results in a newly created System Log, e.g. all the transactions containing the keyword "coke" will be screened out.

  • Abnormal Transaction Alerts: when pre-defined abnormal transactions occur (e.g. over a certain value amount), the system will output alarm devices and send an alert message via email, phone, or SMS.

  • Cash Drawer Input Setting set module to the cash drawer so that whenever it opens, an alert will be sent to the computer DVR System site and the transaction will be saved in the System Log for later retrieval.

  • Recording: Video / audio recording capability. Auto-recording feature on transaction start.

  • Live Audio/Video Monitoring: monitor video and audio of cashier areas through browser.

  • Customization: adjustable POS text font, text color, background color and text alignment on screen and video files

  • Transaction Database: store all transaction data in Microsoft Access format for retroactive analysis.

  • Customer Flow Counting: combined with main computer system, count incoming and outgoing customers or cars for customer statistics.

  • Smart Search: pre-define a case-sensitive search area to pin point any suspicious shoplifter.